Gamin

J’ai dû pour une raison indépendante de ma volonté, dire non à un client. Un client Tchèque, une boutique. Le client a très mal pris les choses, comme un gosse qui n’aurait pas eu son jouet. La difficulté de communication, en anglais et en allemand y ajoute un peu. Derrière tout ceci, même si en l’espèce les torts sont de son côté, je n’ai pas tranché la question de la vente en gros. Doit-on se priver de quelques clients au détail pour accroître nos volumes ? Jusqu’à maintenant, aucune évidence ne s’est imposée à moi.

Premier email

Hello Pierre,
sorry, but cancel all my orders and invoices. I am disgused about the fact, you sold another of my orders I placed in time. I will look for another supplier – someone who is a reliable partner.
I am waiting for some information about delivering of my orders and you sell it out instead you let me know…
Good bye,

Walter

Ma réponse

Hello Walter,

Very sorry for that, but AF-011 was already sold before your email.
We kept 4x Roman General during months so your reaction is unfair.
Anyway I confirm your cancellation.
All the best,

Nouvelle image (3)
Ses excuses

Hello Pierre,
I have thought about our last communication and I must stay, I am feeling bad about how the things turned wrong. I was so angry about the sold out figure of Navy Seal Team VI from Artfigures, that I dind’t think about the consequences of my manners. I want to apologize for my last words.
You are right – it was not fair from my side…
So if you are still interested in cooperation with me, please, we should decide to make a big line behind the past and start at new? If we can make an agreement, that if something is sold out, you will inform me in time and my orders will be respected, from my side there will be a binding of the ordered pieces, so there will be no more such theatre like actions around the Gladiator figure. If you accept this, we could start a new cooperation.
If you are no more interested in cooperation with Fate Gate, I will respect it and I will understand, if it will happen.
But once more again – I am sorry.
Please, let me know.
Have a nice weekend.
Best regards

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